Shipping policy

We strive to ship all orders within 1-2 business days from purchase. In the USA, orders over $100 receive FREE ground shipping. For expedited shipping you can contact us at sales@headsetvendor.com or 888-888-9031 to pay the cost directly for expedited shipping. ALL ONLINE ORDERS SHIP WITH PACKING SLIPS WITHOUT PRICING, WE DO NOT SEND INVOICES WITH ORDERS.

If there is any delay of shipment or if item is not available, you will be immediately notified and refunds issued when needed. We will hold open orders on backordered items unless instructed from buyer to cancel the order.  Backorders will be filled in order they are received.

Once an item is shipped, the tracking information is posted to your order and emailed to the email address that was entered on the order.  We no longer have possession of the item, it is now in the hands of the shipping company. Use your tracking information that we provide you to check the status with the shipping company and who is handling the delivery, and/or contact the shipping company with any questions regarding this shipment.  If you are the receiver, you can make inquiry directly with shipping company for non-delivery issues.

Due to that large amount of items on our website, we make every effort to keep items listed that are available, however, quantities change daily, items become discontinued by manufactures and items sell out daily. If you order an item that is no longer available, we will notify you and issue immediate refunds on the order.  WE RESERVE THE RIGHT TO CANCEL ANY ORDER OR SHIPMENT, IN THE EVENT THIS HAPPENS, THE REFUNDS ON THE ORDER ARE AUTOMATIC.

We currently ship to the USA ONLY from the website, contact us directly for Canada orders.  Any products purchased and taken to other countries will void any and all of the manufactures product warranty.  The manufactures product warranty will no longer apply.

Your business is very much appreciated! Thank you!

Headset World USA